Last updated: 2025-11-30

HHES Nigeria (Home Health Education Service) is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop, or participate as a vendor/affiliate.

1. Information We Collect

• Account and Contact details (name, email, phone) when you register or contact us.
• Order information (items, quantities, delivery preferences) to fulfill purchases.
• Affiliate/Referral data (codes, clicks, conversions) to attribute commissions.
• Technical data (IP address, device, browser) and usage analytics.
• Cookies and similar technologies for session, cart, analytics, and attribution.

2. How We Use Your Information

• To provide and improve our services, process orders, and support customers.
• To manage vendor and affiliate programs, track performance, and pay commissions.
• To secure our platform (fraud/bot detection, rate limiting) and comply with law.
• To send service messages; promotional messages only with appropriate consent.

3. Cookies & Tracking

We use cookies for sign-in, cart persistence, analytics, and referral attribution. You can manage cookies in your browser settings; disabling some cookies may affect site functionality (e.g., cart, checkout, affiliate tracking).

4. Sharing Your Information

• With vendors/logistics partners to deliver your orders.
• With payment and analytics providers under contract.
• When required by law, to protect rights and prevent abuse.

5. Data Retention

We retain data for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Affiliate records may be stored to ensure accurate commission attribution.

6. Your Rights

You may request access, correction, or deletion of your personal information where applicable. To exercise your rights, contact us using the details below.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.

8. Children’s Privacy

Our services are intended for individuals 13+ years of age. We do not knowingly collect personal data from children under applicable age thresholds.

9. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date reflects the most recent change.

10. Contact

Email: info@hhesnigeria.org
Phone: +234